We work hard to make sure each and every product is signed off by our excellence team members.
-During the COVID-19 Pandemic we do not accept returns or exchanges. 
-If a product of ours is defective or damaged upon receipt, contact us immediately for return and replacement of damaged or defective item.  This will be on a case by case basis and there is no guarantee of replacement unless it is clearly evident that the item was damaged or defective from the factory.